Privacy Policy

The purpose of this Privacy Policy is to inform users of the actongroup.com website of the terms and conditions under which ACT-ON GROUP processes their personal data, in accordance with:

• Regulation (EU) 2016/679 of April 27, 2016 (GDPR), and
• the Swiss Federal Data Protection Act (FADP, SR 235.1), as revised and effective as of September 1, 2023, when the processing concerns individuals located in Switzerland.

ACT-ON GROUP

Consulting firm specializing in organizational structure, data, and technology

Address: 19 rue d’Orléans, 92200 Neuilly-sur-Seine, France

Email: contact_rgpd@actongroup.com

Contact in Switzerland - LPD

When the processing involves individuals located in Switzerland, data subjects may also contact:

ACT-ON Switzerland

Swiss subsidiary of ACT-ON GROUP

Address: 10 rue du Maupas, 1004 Lausanne, Switzerland

Email: actonswitzerland@actongroup.com

This policy applies to all processing of personal data carried out via the actongroup.com website, including:

• Browsing the website,
• Using contact forms,
• Email correspondence,
• Signing up for communications or events,
• The use of cookies and trackers.

Types of data collected

The various categories of Personal Data collected in connection with the services offered on actongroup.com include the following:

• Identification data (last name, first name, contact information (mailing address or email address, phone number))
• Browsing and connection data (including web pages visited, your computer’s IP address, connection logs, and destinations accessed)
  Content data.

Purposes of the data collected

ACT-ON REPLAY collects Personal Data for the following purposes:

• To respond to your questions sent by email or via the recruitment form (SmartRecruiters)
• To send you information about our job openings, news, and events (newsletters, invitations, and other publications)
• To conduct statistical analyses of website traffic

Recipient of the data collected

The data collected will be disclosed only to the following recipients, depending on the purpose of the processing:

• Authorized personnel of ACT-ON GROUP (HR, sales, managers involved in recruitment, marketing & communications)
  Website administrators
• To respond to requests from authorities, if required by law or a court order or decision from a competent authority, or if such disclosure is necessary to protect our rights.

Retention period

Data is retained for as long as necessary to fulfill the purpose for which it was collected.

The retention periods applicable to Personal Data collected on the actongroup.com website are as follows:

• As long as actongroup.com remains in contact with you through our commercial and marketing activities, but no longer than 3 years after the last interaction. You may opt out of receiving these emails via the link in the message that allows you to unsubscribe.
• Data submitted in connection with a job application at ACT-ON GROUP (resume, cover letter) is retained for a maximum of 2 years. You may object to this by requesting the immediate destruction of your file.
• IP addresses collected for security purposes will not be retained for more than 10 days.
• Cookies and other trackers used on our website are retained for a maximum of 12 months.

Once the Personal Data is no longer necessary for the purposes, we proceed to erase or destroy it.

• You can access the data concerning you, rectify it, request its erasure or exercise your right to limit the processing of your data.
• You can withdraw your consent to the processing of your data at any time.
• You can also object to the processing of your data.
• You can also exercise your right to the portability of your data.

More information on your rights

• Visit the cnil.fr website for more information on your rights.
• To exercise these rights or for any questions about the processing of your data in this system, you can contact (where applicable, our data protection officer or the department responsible for exercising these rights): contact_rgpd@actongroup.com
• If you believe, after contacting us, that your “Data Protection” rights have not been respected, you can submit a complaint to the CNIL.

With the exception of cookies allowing your identification and those requiring your consent, the cookies listed above do not contain personal data.

Actongroup.com uses cookies for the following purposes:

• Improve your user experience
• Produce visit statistics
• Propose services and offers tailored to your interests
• Secure the website and our exchanges
• Allow interaction with social networks

To learn more, you can consult our cookie policy.

The purpose of this cookie policy is to present the different cookies used on the actongroup.com website, to identify the companies that place these cookies, and how you can object to the installation of such trackers.

Cookies strictly necessary for the operation of the Site

Necessary cookies are crucial for the basic functions of the website and it will not work as intended without them.

These cookies do not store any personally identifiable data.

• cookieyes-consent

CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about visitors to the site.

• PHPSESSID

This cookie is native to PHP applications. The cookie stores and identifies a user's unique session ID in order to manage user sessions on the website. This cookie is a session cookie and will be deleted when all browser windows are closed.

• ep203.surveymonkey.com

Survey Monkey sets this cookie to limit account sharing.

• ep201.surveymonkey.com

This cookie is used by Wufoo for load balancing, site traffic, and abuse prevention.

• __cf_bm. pexels.com

Cloudflare has set this cookie to support Cloudflare bot management.

Analytics cookies whose implementation does not require your prior consent.

Analytics cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

• CONSENT

YouTube sets this cookie via embedded YouTube videos and records anonymous statistical data.

Cookies specific to the operation of the Recruitment module

The application and contact forms use cookies to record the User's session and to perform other activities strictly necessary for the operation of said forms.

In accordance with the obligations of art. 10 of EC Directive n. 95/46/EC, and by virtue of the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on Cookies.Google reCAPTCHA (Google Inc.)

Spam protection serviceThe User can manage preferences for Cookies directly from their own browser and prevent - for example - the installation of Cookies by third parties.

Advertising cookies

Advertising cookies are used to provide visitors with personalized advertisements based on previously visited pages and analyze the effectiveness of the advertising campaign.

• YSC

YouTube places this cookie to track views of videos embedded in YouTube pages.

• VISITOR_INFO1_LIVE

YouTube uses this cookie to measure bandwidth and determine whether the user is getting the new or old player interface.

• yt-remote-device-id

YouTube uses this cookie to store the user's video preferences when YouTube videos are embedded.

• yt-remote-connected-devices

YouTube uses this cookie to store the user's video preferences when YouTube videos are embedded.

• innertube::requests

YouTube uses this cookie to store a unique ID to store data on which YouTube videos the user has seen.

• innertube::nextId

YouTube uses this cookie to store a unique ID to store data on which YouTube videos the user has seen.

In any event, actongroup.com (ACT-ON REPLAY) shall not be liable for any damages beyond direct, certain damages resulting exclusively from a breach by ACT-ON REPLAY of its obligations set forth in this policy.

This addendum applies exclusively to individuals located in Switzerland, as defined by the revised Federal Act on Data Protection (FADP, SR 235.1), which entered into force on September 1, 2023.

In the event of any conflict between this general policy and this addendum, the provisions of the Swiss addendum shall prevail for processing operations subject to the FADP.

Legal Basis for Processing (FADP)

In accordance with the FADP, personal data is processed lawfully and in a manner that is transparent to the data subject, in particular on the basis of:

• the legitimate interest of the data controller,
• the explicit consent of the data subject where required (in particular for non-essential cookies, marketing activities, or profiling).

Rights of data subjects in Switzerland

Data subjects have the rights provided for by the FADP, in particular:

• The right of access to personal data,
• The right to rectify inaccurate data,
• The right to erasure or destruction of data,
• The right to object to processing,
• The right to receive or transmit data, when the legal conditions are met.

Data Transfers Outside Switzerland

When personal data is transferred outside Switzerland, ACT-ON GROUP implements appropriate safeguards in accordance with the FADP, including:

Transfer to countries recognized by the Swiss Confederation as providing an adequate level of protection,
Or the establishment of appropriate contractual and organizational safeguards.

Supervisory Authority

Switzerland

Data subjects in Switzerland may file a complaint with:

The Federal Data Protection and Information Commissioner (FDPIC / EDÖB).

Belgium

APD / GBA (Data Protection Authority)

Germany

BfDI + regional authorities (Länder)

Comments on the actongroup.com blog (Viewpoints) are subject to approval before publication.

ACTONGROUP.COM (ACT-ON REPLAY and its subsidiaries) condemns any illegal, defamatory, abusive, obscene, discriminatory, or otherwise unacceptable comments and reserves the right to remove such content.