FOD BOSA: implementation of CSOD LMS & LXP

The Federal Public Service for Policy and Support (FOD BOSA) turned to ACT-ON Belgium for the implementation of the CSOD LMS and the setup of a user-friendly catalog structure enabling users from multiple governmental organizations to learn and share resources effectively.

THE NEED...

• Replace old LMS with centralized setup for collaboration and knowledge sharing.
• Ensure smooth transition with high interconnectivity to content platform.
• Manage coaching and language training with effective tracking.
• Enable technical integrations like QR-code access to training locations.

OUR RESPONSE...

• Reviewed needs and translated requirements into technical specs.
• Rolled out tenant-based portal for each government entity.
• Set up global and tenant-based catalogues for training content.
• Organized workgroups for integrations and provided training for admins, staff, and technical teams.

CUSTOMER BENEFITS...

• Future-proof platform with ongoing support.
• Centralized learning ecosystem across multiple entities.
• User-friendly catalog for easy access to learning.
• Stronger knowledge-sharing culture and reduced duplication.
• Efficient management of coaching and language training.
• Smooth migration from legacy platform.
• QR-code-based automation for training access.
• Scalable tenant-based setup.
• Workforce prepared through targeted training.

A project in Belgium? Contact ACT-ON BELGIUM

A project anywhere else? Contact ACT-ON GROUP