City of Brussels: Deployment of Cornerstone OnDemand Learn
The City of Brussels is taking a new step in its skills development strategy by deploying a modern, high-performing digital learning platform.
Working alongside its Learning & Development team, the i-City department, and its partner ACT-ON BELGIUM, the City has deployed Cornerstone OnDemand Learn (CSOD) to deliver an innovative learning experience to all staff members.
THE NEED: MODERNIZE DIGITAL LEARNING AND ENGAGE EMPLOYEES
As part of its digital transformation, the City of Brussels wanted to thoroughly rethink its approach to learning and development, turning it into a true driver of performance and engagement.
Several strategic challenges were identified:
- Replace an outdated platform: implement a modern, high-performing LMS aligned with current digital learning standards.
- Improve the user experience: offer an intuitive, user-friendly environment that is accessible to all staff members.
- Empower employees: encourage autonomy in learning pathways and upskilling.
- Engage managers: strengthen their role in monitoring, supporting, and recommending training.
OUR RESPONSE: DEPLOYMENT OF CORNERSTONE ONDEMAND LEARN
To address these challenges, ACT-ON BELGIUM designed and deployed a tailored solution by implementing Cornerstone OnDemand Learn, while providing end-to-end support from configuration to platform structuring.
- Implementation of a customized digital learning portal: full LMS configuration to deliver an optimal user experience tailored to business needs.
- Translation of internal processes into efficient workflows: structuring learning paths, automating flows, and optimizing training management.
- Definition of a clear governance framework: establishing roles, responsibilities, and management rules to ensure the long-term sustainability of the program.
- Designing a scalable architecture: putting a robust framework in place to support future learning needs as they evolve.
CLIENT BENEFITS: A TRANSFORMED EXPERIENCE AND EMPOWERED TEAMS
Thanks to this digital transformation and the implementation of Cornerstone OnDemand Learn, the City of Brussels now benefits from a high-performing solution that supports both its employees and its skills development strategy:
- A modernized user experience: an intuitive, accessible, and engaging portal that drives adoption of digital learning.
- Easier access to learning: a well-structured catalog that all employees can use with ease.
- An adaptable platform: a strong architecture built to evolve with future transformations and business needs.
- Greater team autonomy: a trained team of administrators able to manage the platform independently.
🎥 Watch the City of Brussels share its experience with this project:
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