MAN: global learning unification, replacing SeminarIS and rolling out Cornerstone across 60 markets

MAN Truck & Bus is one of the world's leading manufacturers of commercial vehicles. The MAN Sales & Customer Service Academy has launched a global transformation initiative to replace its existing learning management system with a modern, cloud-based Cornerstone OnDemand solution. In partnership with ACT-ON Germany, the goal is to deploy a harmonized, scalable LMS across 60 markets—ensuring consistency, simplifying local operations, and optimizing global governance.

THE NEED...

MAN required a next-generation learning platform that could:

• Replace a fragmented, localized legacy solution.
• Support 56,000 users across 125 countries in sales and customer service.
• Enable decentralized management while enforcing central standards.
• Simplify business processes and reduce administration costs.
• Ensure rapid deployment, scalability, and data integrity.

OUR ANSWER...

ACT-ON Germany proposed a Global Template Rollout model based on best practices from similar automotive industry clients, with:

• A centralized blueprint as the foundation for all market rollouts.

• Clustered deployment (based on language, architecture, or legal needs) to maximize efficiency.

• A T-shirt sizing model to assess complexity and plan rollouts accordingly.

• A phased approach:

• Phase 0: Design and validate global template with pilot countries
• Phase 1: Pilot rollouts in BE and CH to refine toolkit
• Phase 2: Industrialized rollout to remaining clusters using updated toolkit

• Fully documented interface and migration concepts.

• Training & enablement for local Market Responsible teams to manage their own configurations.

CUSTOMER BENEFITS...

• Lower Total Cost of Ownership: standardized implementation reduces rollout and maintenance costs.

• Empowered Local Teams: Market Responsibles trained to manage their own LMS operations.

• Harmonized Processes: a consistent, scalable setup aligned with global learning strategy.

• Faster Time to Value: clustered rollouts and reusable toolkits streamline exécution.

Future-Ready Foundation: platform is designed for long-term maintainability and governance, with the ability to support future localization needs post go-live.

A project in Germany? Contact ACT-ON GERMANY

A project anywhere else? Contact ACT-ON GROUP