Fondation des amis de l’atelier: outsourcing Payroll Oversight & Processing

Fondation des amis de l’atelier serves and supports children and adults with mental, psychological and autism-related disabilities through various facilities and services, constantly adapting to new needs. They’re committed to offering personalized support throughout each individual’s life journey.

THE NEED…

• Unstable payroll teams and work overload for payroll administrators

• Desire to review payroll items used and related procedures

• Need for long-term support in light of staff turnover (both internal and outsourced)

• Reducing in-house workload to relieve the team and allow higher-value tasks

• Aim to outsource the foundation’s payroll processing, adhering to existing procedures, timelines and payroll tool usage

• Liaising between payroll managers and on-site assistants to ensure proper payroll execution

OUR RESPONSE…

• Creating a “payroll white paper”

• Assigning three payroll managers to handle daily payroll operations

• On-site or remote training on tools and procedures to ensure independent work

• Availability and responsiveness to address needs and emergencies in collaboration with payroll managers

CLIENT BENEFITS…

• Normalizing internal workloads

• Saving time

• Reliable, continuous payroll management

• Regaining control of payroll through partial outsourcing

• Access to a support system maintaining expertise in the payroll items and procedures used - benefiting both existing and newly hired payroll staff

OUR CLIENT’S TESTIMONIAL…

“ACT-ON GROUP offers its clients a genuinely broad outsourcing (BPO) package, particularly for payroll. Highly committed and consistently attentive to our needs, their teams demonstrated great professionalism in helping our foundation drive and complete our project successfully. A big thank-you to them!”

Jean-Christophe SALANSY, Deputy HR Director

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