The world leader in power semiconductors partnered with ACT-ON GERMANYto implement a state-of-the-art Cornerstone Learning Management System (LMS) as part of the "Digital Go-to-Market Learning Ecosystem". This initiative aims to drive revenue growth and customer engagement through engaging, scalable, and integrated learning solutions tailored to internal and external stakeholders accros the globe.
THE NEED: MODERNIZE LEARNING SYSTEMS AND ENABLE CUSTOMER TRAINING AT SCALE
The client needed a robust LMS to:
- Provide tailored training experiences based on user interests.
- Offer their customers a centralised learning platform, enabling them to gain insights into their products and latest technologies.
- Migrate from legacy systems (e.g. SuccessFactors) while preserving historical training data.
- Support technical integrations including SSO (PingIdentity), and WebEx.
- Build a foundation for scalable training, automation, and insight-driven learning delivery.
OUR RESPONSE: A SCALABLE, INTEGRATED CORNERSTONE LMS BUILT FOR GLOBAL PERFORMANCE
ACT-ON Germany delivered a full-service LMS implementation using its structured methodology:
- Initiate to Go-Live: a phase-based approach including workshops, design validation, testing, and hypercare.
- Modular Setup: Core LMS, Extended Enterprise (EXT), Certification, and Engagement modules tailored to our client's audience.
- Deep Integration: setup of inbound/outbound data feeds via EDGE, SSO with PingIdentity, and connections to platforms like WebEx.
- UX/UI Enhancements: custom Welcome Pages and training catalog for unregistered users.
- Training & Enablement: admin bootcamps and structured sessions to build internal capacity.
- Innovation Readiness: architecture built to enable AI-powered search plugins and ongoing support through the ACT-ON Germany Integration Platform.
CLIENT BENEFITS: IMPROVED LEARNING, AUTOMATION, AND GLOBAL ACCESS
- Seamless Global Access: unified experience for employees, distribution partners, and customers.
- Future-Proofed Architecture: built for scale, data automation, and API-based integrations.
- High-Impact Learning: engaging and tailored user experiences improve learner uptake and retention.
- Operational Efficiency: automated data flows reduce manual processes and boost accuracy.
- Insight-Driven Growth: reporting 2.0, data lake integrations, and optional dashboards enable data-informed decision-making.
- Sustainable Support: post-go-live services, technical help, and a roadmap for continuous enhancement.
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