Assistance Publique - Hôpitaux de Paris: CHRONOS deployment

Assistance Publique - Hôpitaux de Paris (AP-HP) currently includes 36 hospitals, grouped into 6 university hospital clusters and 4 hospitals outside these clusters.

There are roughly 90,000 professionals at AP-HP, including:

• 20,000 doctors
• 50,000 healthcare, medical-technical, rehab, and socio-educational staff
• 20,000 administrative, technical, and manual workers

In implementing a Time & Activity Management (TAM) solution for all Medical Personnel, AP-HP chose the ACT-ON GROUP - ASYS consortium to manage the maintenance of the Chronos solution, produced by ASYS.

THE NEED…

Comprehensive support from planning to maintenance

• Build:
  • Facilitate enforcement of regulations
  • Provide all AP-HP hospitals with an automated, integrated TAM system across services

• Deploy:
  • Guide AP-HP through solution configuration
  • Define and drive change management

• Offer adaptive and corrective maintenance:
  • Continue refining the solution post-launch to align with client needs

OUR RESPONSE…

A deployment capable of covering the entire defined scope, with both functional and technical expertise to help users master the tool.

• Build
  • Blueprint to define the processes and tools to be implemented

• Deploy
  • Gathering and integrating data into the tool
  • Developing and executing the change-management strategy
  • Running over 300 training sessions

• Adaptive and corrective maintenance
  • Tracking improvement and bug-fix requests, configuring solutions and/or relaying them to the vendor

CLIENT BENEFITS…

• Deployment of a single, shared solution within AP-HP that meets regulatory requirements.

• Diverse stakeholders involved in the project, supported by various resources (training, documentation, on-screen assistance, etc.).

• An application that is both manageable and adaptable thanks to intensified monitoring.

• A Chronos v10 upgrade is set to begin in 2024 (with ACT-ON’s assistance).

OUR CLIENT’S TESTIMONIAL…

“Implementing Chronos has been a real challenge, from both human and technical standpoints. ACT-ON GROUP’s commitment alongside AP-HP let us achieve a rollout that met our ambitions.”

Virginie DANIEL, GTA Project Manager, Medical Staff

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